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5.0

UX Research Services

Wavespace's UX research services uncover what your customers truly need, helping you design smarter, ship faster, and grow stronger with clarity and confidence.

“Research reveals the truth. Truth builds better user experiences.”

Trusted by 500+ global companies
DelveCombinatorKodeziHey 
GenAntlerRecruitly500MavisTechstarsDragonfly AIAndreessen 
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DelveCombinatorKodeziHey 
GenAntlerRecruitly500MavisTechstarsDragonfly AIAndreessen 
Horowitzmarquee ImageZeroEassaySequoiaSeedCammarquee Image
DelveCombinatorKodeziHey 
GenAntlerRecruitly500MavisTechstarsDragonfly AIAndreessen 
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How does UX research turn insights into growth?

Every successful product starts with understanding people, not assumptions. Our UX research process uncovers what your users think, feel, and need, enabling you to make informed design and business decisions. As one of the leading providers of user experience strategy, we transform research into a roadmap for growth, retention, and measurable success.

01
Insight Initiation
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We begin by defining what success looks like for you. From product goals to audience pain points, we set the foundation for a focused research direction that aligns with both business and user needs.

02
Research planning
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A tailored research strategy is created for your project, detailing methods, participant criteria, and success metrics. Every activity is mapped to help you answer the right questions faster.

03
User survey & Interviews
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We engage directly with your target audience to reveal authentic behaviors, motivations, and frustrations. These conversations help you design experiences that connect emotionally and convert effectively.

04
Concept validation
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Ideas and prototypes are tested early through real user scenarios. You’ll see which concepts resonate, which create friction, and how to refine before development begins.

05
A/B testing & Iteration
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We validate decisions with data. Through A/B testing, usability sessions, and behavioral analytics, we refine your product based on what truly performs, not what’s assumed.

06
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We deliver on time, in days and weeks
—not months.

01
Onboard in <1 day
02
Understand Scope & Strategy
03
First designs in 4-5 days

“Wavespace is a fantastic design team, with a healthy blend of UI and UX skills. Highly recommended”

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James Mcglade
Founder, Growth Alliance

The foundation of every
great user experience

User & Stakeholder Interviews

We talk directly to your users and key stakeholders to uncover goals, frustrations, and hidden motivations. These insights shape a clear design direction, so your next release aligns perfectly with real human needs, not assumptions.

Usability Testing

See your product through your users’ eyes. We observe how people actually interact with your design, identifying friction, confusion, and delight moments. Fewer redesigns, faster decisions, and experiences that feel intuitive from the first click.

Surveys & quantitative research

Data tells stories your metrics can’t. Our targeted surveys and behavior tracking quantify user sentiment, satisfaction, and usability patterns, helping you prioritize what drives growth and eliminate what slows it down.

Information architecture testing

When users can’t find what they need, they leave. We use card sorting and tree testing to organize content the way your audience naturally thinks, turning cluttered navigation into clear, confident journeys that increase retention and trust.

Heuristic evaluation & expert review

As one of the top UX strategy and design audit firms, we identify usability flaws before they impact your users. Each audit delivers prioritized, helping you improve performance, reduce drop-offs, and strengthen your overall product experience.

Field studies & contextual Inquiry

Sometimes the best insights come from the real world. We observe users in their natural environment to understand how, when, and why they engage with your product, revealing unmet needs and opportunities for genuine innovation.

A/B Testing & behavioral analytics

Proof beats opinion. Through A/B tests and behavioral analytics, we measure what truly moves your metrics, optimizing design decisions for higher conversions, better engagement, and lasting growth.

Trusted across
global Industries

SaaS & B2B Platforms
Improve onboarding, usability, and retention with research that turns complex workflows into simple, high-performing experiences.
E-Commerce & Marketplaces
Increase conversions and loyalty by uncovering what drives purchase confidence and repeat engagement.
Fintech & Payments
Build trust, clarity, and confidence across every transaction, ensuring seamless journeys for customers in highly regulated spaces.
Healthtech & Wellness
Design with empathy and precision. We ensure accessibility, understanding, and emotional comfort in sensitive user experiences.
Web3 & Blockchain
Turn complexity into clarity with UX research that helps users navigate decentralized products with confidence.
AI & Emerging Tech
Humanize innovation. Our research helps make intelligent systems feel intuitive, ethical, and easy to use.

The process behind our UX Research

01
Discovery & Alignment

We align on your goals, product vision, and user challenges to create a strong foundation for meaningful research.

Goal definition
User mapping
Business alignment
Project scope
02
Research Planning

We craft a clear research plan, choosing the right methods and defining success metrics to guide the project.

Method selection
Participant criteria
Script preparation
Success metrics
03
Participant Recruitment

We recruit the right participants to represent your target audience and ensure relevant insights.

User screening
Demographic balance
Consent handling
Schedule management
04
Data Collection & Testing

We gather real user feedback through usability tests and behavior analysis to identify areas for improvement.

Usability testing
Interview sessions
Behavior tracking
Feedback analysis
05
Synthesis & Mapping

We identify key patterns and prioritize findings to help you make informed design decisions.

Theme clustering
Painpoint discovery
Journey mapping
Insight prioritization
06
Reporting & Recommendations

We deliver clear, actionable insights and recommendations to guide your next steps.

Visual reporting
Priority actions
Design guidance
Stakeholder alignment
our award &
achievements
01
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140+ International
design awards
02
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100M+ Global users reached
03
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300%+ Average
conversion uplift
04
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$2B+ raised
UX-led launches
01
500+ Happy
clients
02
10+ Design
Award
03
$600 M +
Funding
04
x5 Growth of
brand
01
500+ Happy
clients
02
10+ Design
Award
03
$600 M +
Funding
04
x5 Growth of
brand
01
500+ Happy
clients
02
10+ Design
Award
03
$600 M +
Funding
04
x5 Growth of
brand
UX Research

Why should you choose a UX research partner?

Partnering with the right UX research team means choosing clarity, insight, and confidence. Wavespace helps you understand your users at a deeper level, reducing risks, eliminating assumptions, and guiding your product to unprecedented success. With our research-backed insights, your team can create experiences that delight users and drive growth.

01
Customized research solutions
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Every business is unique, and so are its challenges. We design tailored research strategies that align perfectly with your specific goals, ensuring actionable insights that make a real difference in your product's success.

02
Industry-leading expertise
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With years of hands-on experience across top industries, including SaaS, fintech, AI, and healthtech, we understand the specific hurdles each market faces. Our deep industry knowledge empowers us to deliver targeted insights that address your unique challenges.

03
Data-driven clarity
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We leverage both qualitative and quantitative methods to capture real user feedback, uncovering hidden patterns and valuable insights. This allows you to make confident, data-backed decisions that lead to better user experiences.

04
Actionable Impact
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We provide clear, prioritized recommendations that empower your team to take immediate action. With actionable insights, you can optimize user journeys and boost conversions faster than ever.

05
Long-term success partnership
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Wavespace becomes your long-term research ally, offering continuous support as your product evolves. Our ongoing insights keep you ahead of user needs and ensure lasting success, so you can confidently scale with user-centric precision.

06
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Find your best design into us. We guarantee next success is yours!

4.9
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200+ reviews
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Kodezi

“Wavespace very reliable at all times and we have enjoyed working & designs are truly impressive

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Israqh Khan
CEO
tournated

''Highly happy with a design delivered by Wavespace. Definitely will keep working with Wavespace. Great and quality smooth communication.''

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Nick Fisher
CEO
ActiveSync

''Wavespace brought my idea to life. Taken great care of my business & implement best user experience possible''

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Abraham Ajayi
CEO
Luxara

''Very professional, top
notch communication
& absolute pleasure to work. Super satisfied with results. Highly recommended''!

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Danny P
Director of Sales
HBIT App

''Wavespace delivered a stunning and professional mobile UI design quickly. Highly recommend their excellent work!''

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Mark Gawlyk
Co-founder & CTO
Augalo

''Wavespace satisfied me from the very first order. I able to call on him again & the result as brilliant as ever.''

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Camille
CEO & Founder
LifeTales

''Wavespace is a fantastic design team, with a healthy blend of UI and UX skills. Highly recommended.''

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Matt Kabus
CEO & Founder
Krispy

''Super awesome design team, I came back again because how satisfied I was last time. As usual, great''

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Shah Taj
CEO
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Only 4 seats per month

Try our UX research service that built for you — just $5 00 for one week.

... and get the answers on:
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See how we plan, design and build
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Get a full view of our UX process, made for you
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Track how we work, communicate and stay on schedule
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 Know if we’re the right fit before you commit
Start the trial week
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Frequently asked
questions

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Hi, I'm Shahid, the CEO and Founder of Wavespace. Don’t hesitate to reach out to me anytime – I’m here to answer all your questions!

Have a Project? Let’s talk!

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NDA? Absolutely just ask.
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We’ll respond in 24 hours  fast & focused.
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Work with senior UX experts, not juniors.
Schedule a call:
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Shahid Miah
Founder & CEO
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Book a call with our experts
to discuss your goals and build a project plan
How can we help you?
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Schedule a call:
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Shahid Miah
Founder & CEO
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