Privacy Policy

Welcome to Wavespace! Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our platform, you agree to the terms outlined below.

Quick Summary

1. What Information Do We Collect?

We collect basic personal information like your name, email, company, billing details, and any other details you voluntarily share during inquiries, sign-ups, or project discussions.

2. Do We Collect Sensitive Data?

No, we don’t intentionally collect sensitive personal data (e.g. race, religion, health information).

3. Do We Get Data from Other Sources?

No. We only collect data you provide directly or that we gather automatically through your use of our services.

4. How Do We Use Your Data?

To deliver, improve, and personalize our services, communicate with you, manage your projects, process payments, prevent fraud, and comply with legal obligations.

Detailed Policy

1. Information You Provide to Us

We collect personal details you enter when:

Signing up for services
Submitting contact or inquiry forms
Purchasing a plan or service
Participating in surveys or research

This may include:

Full name, email address, and contact details
Login credentials (if account access is required)
Billing address and payment information
Project briefs, files, and feedback

We use this data to manage your account and offer the best design experience possible.

2. Automatically Collected Data

When you visit our website, we collect technical data like:

IP address and device information
Browser type and version
Pages visited and time spent
Referring URLs and interaction logs

This data helps us analyze performance, prevent security issues, and improve the user experience.

3. Cookies & Tracking Technologies

We use cookies to:

Remember user preferences
Track website performance
Offer tailored content

You can disable cookies in your browser settings, but some features may not work properly if you do.

4. How We Use Your Information

We use your information to:

Communicate updates, invoices, and support
Customise your experience
Improve our services based on user behavior
Maintain security and prevent misuse
Enforce legal rights and protect our business

We never sell or rent your data to third parties.

5. Third-Party Service Providers

We may work with trusted partners (like payment processors, hosting providers, and analytics tools). They only access your data to perform tasks on our behalf and are bound by confidentiality agreements.

6. Data Retention

We keep your information only as long as needed for business, legal, or operational purposes. After that, we securely delete or anonymize your data. For inactive or terminated accounts, data is removed within 12 months unless otherwise required by law.

7. Security

We use industry-standard security tools to protect your data, including SSL encryption, access controls, and secure storage practices. While we strive to protect your information, remember, no system is 100% secure.

8. External Links

Our website may link to third-party sites. We're not responsible for their content or privacy practices. Please review their privacy policies before sharing personal information.

9. Changes to This Policy

We may update this Privacy Policy to reflect new practices or legal requirements. Changes take effect once posted. We recommend reviewing this page regularly for updates.